Baking Bliss ships within India only. Orders leave from Thane, Maharashtra. We are an online-only retailer and do not operate a customer-facing showroom. The address below is our business and order fulfilment address.
Order and delivery timings
| Order handling | 1–2 business days |
| Transit — metro cities | 2–4 business days |
| Transit — rest of India | 4–8 business days |
| Total — metro cities | 3–6 business days |
| Total — rest of India | 5–10 business days |
| Free delivery | orders of ₹699 and above |
| Delivery charge below that | flat ₹49 |
| Return window | 10 days from delivery |
| Damaged or incomplete order | report within 48 hours |
| Refund after a return reaches us | 5 business days |
| Refund after a cancellation | 5–7 business days |
These are estimates, not guaranteed delivery dates.
How the timings work
Handling is the time between your order being placed and the parcel being handed to a courier: 1–2 business days. Transit is the courier’s own time on the road. Adding the two gives the totals in the table above — 3–6 business days to metro cities and 5–10 business days elsewhere in India.
Business days do not include Sundays or public holidays. An order placed on a Saturday evening is handled on the following working day.
Delivery charges
Delivery is free on orders of ₹699 and above. Below that, a flat ₹49 applies to the whole order regardless of how many items are in it. The product price is shown on the product page; applicable delivery charges are shown before checkout is completed.
Serviceable areas
We deliver to PIN codes served by our courier partners across India. If a PIN code cannot be serviced, the order is cancelled and refunded in full — we will contact you before doing so. Cash on Delivery is available for eligible orders and PIN codes.
Tracking
Once a parcel is handed over, we email a tracking number. The tracking number is the courier’s reference and is different from your Order ID, which is the reference we use. Tracking pages can take a day to show the first scan.
If a parcel is delayed
Couriers occasionally miss their own estimates during festival periods and monsoon disruption. If a parcel has not moved for several days past the estimate in the table, write to [email protected] with your Order ID and we will follow it up with the courier.
Damaged or incomplete orders
Contact us within 48 hours of delivery with photographs of the parcel and its contents. An unboxing video is strongly recommended. We review each case and arrange a replacement or a refund where applicable, and we cover the return shipping when the fault is ours.
Orders placed after 3:00 PM IST are picked up the next working day. We do not dispatch on days the shop is closed or on public holidays, and delivery windows are estimates rather than guaranteed dates.